Target Audience: New and First Time Managers
Course Format: 2-Day Instructor Led Course
Becoming a manager offers new responsibilities, challenges and rewards. Many new managers find the transition to this role confusing, stressful and difficult. It means leaving comfortable relationships behind, giving up familiar skills and risking the success that initially brought the promotion. It also means mastering an entirely new set of skills. Essentially, the most important challenge a new manager faces is the transition itself! The quality of individual skills becomes less important than becoming an effective member of the management team.
This course creates a toolkit of essential management skills and gives practical ?real life? examples, scenarios and techniques to enable the New Manager to manage with confidence. Managers will learn to be comfortable in their new role, earn the boss's trust and gain credibility with former peers. The interactive programs use role-plays, active participation and group discussion to help the managers quickly and easily apply the skills in the work place.
Course Objectives
In this course participants will learn to:
- Identify their new managerial responsibilities?and make a quick, effective transition to the new role.
- Identify their management style and how to leverage it for maximum impact.
- Establish credibility with their direct reports.
- Develop a flexible style that will lead to effective management of today's diverse workforce.
- Create a motivating work environment.
- Communicate effectively in a variety of situations.
- Develop performance in others.
- Build alliances with peer managers for organizational effectiveness.
- Become an effective member of the management team.
Target Audience: New and First Time Managers
Course Format: 1-Day Instructor Led Course
Change is coming. Oops! Too late it?s here. With the constant rapid-fire rate of change today, managing change is not just a good course title it is a corporate and personal imperative. It is said that "Change is the window through which the future enters your life." This class teaches that change is not only inevitable but it is also necessary.
Organizations need to proactively approach change in order to stay on the cutting edge of their competition. New initiatives, policies or procedures in an organization provide employees with the opportunity to grow and adapt. For many individuals however, change is a very threatening event. This program is designed to provide managers with the crucial insight needed to successfully manage change in their organizations. This course teaches change management as a set of ideas, strategies, and skills that can be applied to engage change effectively. It focuses on planning for change, implementing change, and supporting continuous improvement following change. They will learn and understand why people resist change and how to deal with the behaviors that may result. Participants will develop strategies and techniques for minimizing the disruption, anxiety and conflict change can bring to the professional environment.
Course Objectives
In this course participants will learn to:
- Explore recent changes made by their organizations and why they were necessary.
- Understand how people react differently to change.
- Learn the three phases of change.
- Learn methods for overcoming resistance to change.
- Learn ways to evaluate the change process.
- Communicate with others about change.
- Implement change in a positive and effective way.
- Manage resistance to change.
- Lead change from vision to implementation.
Target Audience: New and First Time Managers
Course Format: 3-Day Instructor Led Course
This course is designed for newly appointed managers and supervisors. Its modular approach creates a toolkit of essential management skills and gives practical ?real life? examples, scenarios and techniques to enable the New Manager to manage with confidence. The interactive program use role-plays, active participation and group discussion to help the managers quickly and easily apply the skills in the work place.
Course Objectives
In this course participants will learn to:
- Understand their role as a manager
- Have identified their management style and how to use this to best effect
- Plan work and delegate tasks
- Create a motivating work environment
- Communicate effectively in a variety of situations
- Develop performance in others
- Coach others to peak performance
- Resolve inner group conflicts
- Develop results-focused performance plans
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